About
Burn & Company
Burn & Company Commercial Lawyers believe that in
order to serve the business sector effectively a clear
understanding of our clients’ businesses and their
individual requirements is paramount. We fit in to our
clients’ timetable.
Burn & Company Commercial Lawyers enjoys a close
relationship with the companies they act for and with
the range of services they provide is able to develop
a partnership relationship with many businesses.
We believe that we have established a reputation with
clients for a high quality, cost effective service provided
over a wide sphere of commercial activities.
Burn & Company Commercial Lawyers are conscious
of the need to treat their practice as a business and
acknowledge that they have to be available, approachable
and competitive, otherwise they will not retain clients
or attract new business. We endeavour to ensure that
the quality of our service is maintained at all times.
By maintaining the standard of service that our clients
expect our clients are better able to focus on their
primary objective of increasing the success and profitability
of their own business.
We've set out below the standards you can expect from
us.
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Trusted Adviser - One member of
our highly trained staff will handle your matter.
You will not be passed from pillar to post.
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Independent - We will give you
totally independent, unbiased advice, always putting
your interests first.
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Open - We will tell you up front
how your charges will be calculated. An estimate
of your likely fees will be given and regular updates
will be given throughout the matter.
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Service - We will keep you regularly
informed about your matter and will either return
your telephone call the same day or let you know
when we will be able to contact you.
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Plain Speaking - We will explain
things to you without jargon.
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Economic - We will not incur fees
on your behalf unnecessarily or without your prior
authority.
Commitment
In the unlikely event of your being dissatisfied with
our service we promise you will receive a full open-minded
review of the matter.
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