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Bullet point icon Alternative Dispute Resolution > The Mediation Process

Mediation is a flexible process and, with experience, a Mediator can exploit that flexibility. Essentially, the following framework provides safe foundations on which to build.

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- ADR Introduction
- The Mediation Process
- The Mediator's Role
- ADR News Bulletins
 

Preliminary contact between the Parties and the Mediator to:

  • Agree to mediation

  • Agree terms of mediation including date/s, duration, location, representation, legal framework, costs and documentation.

Limited, brief written summaries of the case submitted by Parties in advance to:

  • Inform the Mediator

  • Focus Parties on the real issues.

Initial joint meeting at which:

  • The Mediator clarifies the position and establishes ground rules

  • The Parties present a summary of their case to each other

  • Issues are clarified.

Private, confidential meetings (called caucuses) between the Mediator and each Party separately to:

  • Examine the important issues and needs of each Party

  • Encourage openness about weaknesses as well as strengths

  • Discuss options for settlement.

Joint meetings as appropriate throughout the mediation at which Parties may:

  • Negotiate directly

  • Discuss differences, particularly in understanding of fact or expert opinion or likely legal outcome

  • Set the settlement down in writing or agree further action.

Mediation is a voluntary, non-binding, private dispute resolution process in which a neutral person helps the parties try to reach a negotiated settlement

 

 
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